Is she actually eating properly?
Her nutritionist plans each week from what is cooked in her own kitchen: daliya, moong dal, roti, chai. She ticks off meals and tablets on her phone, and you can see what was done today.
Home nutrition care · Pakistan
Looking after your parents in Pakistan, from wherever you live.
A registered nutritionist visits them at home every four weeks, plans meals from their own kitchen and reads every lab report. You get a clear note after each visit, in your time zone, and an alert only when something needs you.
- Every 4 weeks
- a home visit by the same nutritionist
- Within a day
- your first call after signing up
- Your time zone
- updates timed for London, Dubai or Toronto
- Urdu, Punjabi, English
- spoken on visits; the app is in Urdu and English
01 Your questions
What families abroad ask us first.
Most people come to us after a worrying phone call. These are the questions we hear most, answered plainly.
What did the lab report actually say?
Send the PDF or a photo. Every result is shown against its healthy range, with a six-month trend and one sentence on what it means. No medical jargon.
How will I know something is wrong without calling every day?
You get a short note after every visit and an alert only when something needs you: a missed tablet two days running, a reading that is rising, a test that is overdue.
Who is actually going to their house?
One named nutritionist, the same person every visit. You see their qualifications and the languages they speak before the first visit, and you can message them any time.
What happens in an emergency?
Kinwell is not an emergency service. In an emergency, call Rescue 1122 or Edhi (115). What we do: tell you straight away when a reading means a doctor should see them, and keep their history ready to share.
02 How it works
From the first call to the fourth visit.
- Day 1
We call you
Your nutritionist calls within a day of sign-up to hear about your parents and book the first visit at a time that suits them.
- Week 1
First home visit
At home, at their pace: blood pressure, sugar and weight, their medicines and recent reports, and what they like to eat.
- Every week
Plan, checklist, updates
A meal plan from their own kitchen, a simple daily checklist for them, and a plain note for you.
- Every 4 weeks
The next visit
Readings are compared with last time, the plan is adjusted, and you see what changed and why.
03 Watch
A month with Ammi, in 30 seconds.
The visit, the plan, her checklist, a lab report and the note you get. Every screen here is from the real app.
01
A nutritionist visits at home
Hina checks Ammi’s blood pressure, sugar and weight. Each reading is checked as she types it and graded on the spot.
04 What’s included
Everything in one calm place.
Home visits every four weeks
By a registered dietitian or clinical nutritionist, always the same person.
Meals from their own kitchen
Desi food, adjusted rather than replaced. Each dish shows which result it helps.
Supplements, checked
Every supplement is checked against the medicines they already take.
Lab results you can read
Upload a report from any lab. Results come with ranges, trends and plain words.
A checklist they can manage
Big text, one button per task, in Urdu if they prefer. Sign-in with a six-digit code.
One thread for the family
You, your brothers and sisters and the nutritionist, in one conversation.
05 Privacy
Their health record stays in the family.
- Only the family, their nutritionist and the parent can see a record. Every change our team makes is logged.
- Lab reports are read on your own phone or computer; the file itself is never uploaded.
- No advertising or tracking cookies. You can sign out of every device at once.
06 Works with Claude
Ask Kinwell from Claude.
Connect Kinwell to Claude Desktop or Claude Code and ask in plain words: “How was Ammi’s week?”. Claude sees only what your account can see and asks before anything reaches a family. How to connect it
01
Connect Kinwell to Claude
One command in Claude Code (or a few lines in Claude Desktop). It signs in as you and offers only the tools your role allows.
07 FAQ
Good to know.
Something else? Sign up and your nutritionist will call you within a day.
Where do you visit?
Kinwell nutritionists visit homes in cities across Pakistan, starting with Lahore. When you sign up, you’ll see every city and area we cover today. If your parents live somewhere we don’t visit yet, you can still use Kinwell for their lab results and updates.
Who are the nutritionists?
Registered dietitians and clinical nutritionists. You can see each one’s experience, languages and the areas they cover before you choose.
My parents aren’t good with phones. Will this work?
Yes. Their view has one column, large text and one big button per task. They sign in with a six-digit code you can create for them in the app, so there is no password to remember.
Can my brothers and sisters see the updates too?
Yes. Invite them during setup and choose whether each person can only view, or view and edit.
What if the visit day doesn’t suit them?
Ask to move it in the app. The nutritionist accepts or suggests another time, and everyone in the family is told.
Does this replace their doctor?
No. Kinwell looks after food, supplements and day-to-day habits, and works alongside their doctors. Nutritionists share trends with the family’s doctor when it helps.
You can’t be there every day. You can always know how they are.
Setting up takes about five minutes. Your nutritionist will call to book the first home visit.
A practical guide
How to look after elderly parents in Pakistan when you live abroad
Caring from a distance takes more than a weekly phone call. Five habits make the biggest difference, whether or not you use Kinwell. None of this replaces their doctor’s advice.
Know their numbers
Blood pressure, fasting sugar, HbA1c and vitamin D tell you most of what you need. Ask for the actual values from every report, not just “it’s fine”, and keep them in one place so you can see whether they are going up or down.
Food is where most of the work happens
Small changes to familiar food last longer than new diets: one roti fewer, less oil in the salan, less sugar in the chai, a walk after dinner. Plans that ignore what is cooked at home tend to be abandoned within weeks.
Keep one record
Reports arrive on WhatsApp, prescriptions sit in drawers, and every sibling remembers something different. One shared record saves time with every doctor and stops tests from being repeated.
Agree who does what
Decide which sibling talks to the doctor, who pays for what, and which relative or neighbour nearby can go round at short notice. Write it down where everyone can see it.
Have an emergency plan
Save Rescue 1122, Edhi (115) and the nearest hospital in their phone and yours, keep a list of medicines by the door, and make sure someone nearby has a key.